General Motors is recalling four-point-eight million vehicles this month due to a problem with ignition switches.

The problem is linked to the deaths of at least thirteen people. On top of that, the National Highway Traffic Safety Administration is getting hit with criticism that it was slow to act.

Laura Christian is the mother of a 16-year-old girl who died in 2005 in a Chevy Cobalt saying she was ignored. 'I've contacted them multiple times. 'I didn't just call the call center. 'They informed me they were not interested,' she says.

An independent contractor's investigation into the death of Amber Rose shows the ignition in her 2005 Chevy had slipped out of the "drive" position.