Yolo County 9-1-1 Dispatchers Now Able to Respond to Emergency Texts

9-1-1 Dispatcher

If you live in Yolo County and aren't able to call for help in an emergency, you now have the ability to text 9-1-1 for assistance. 

The newly activated system is intended primarily for use in specific emergency situations.

“It was designed specifically to address the need for deaf, hard-of-hearing, and speech-impaired people,” said Leah Goodwin of the Yolo Emergency Communications Agency.  “It also comes in handy in situations where it isn’t safe for a person to make a voice 9-1-1 call.”

That could include cases of domestic violence.

“Obviously those are very volatile situations,” said Yolo County Sheriff’s Sergeant Matt Davis.  “Often times the victim is fearful just making that 9-1-1 call.  The situation could be made worse.”

You should only text 9-1-1 when calling is not an option.  If you do, be sure your first message is brief, concise, and includes the location of the emergency and type of help needed. 

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